Contact support
Send a question or request help with your account.
Longzhong Wu
Getting help
Email [email protected] for planning, sign-in, synchronization, purchases or privacy help. Include your app version, device, operating system and the steps that caused the problem. Never send passwords, sign-in codes or full backups. Remove private task content from screenshots.
New task
Use the plus button to create a task. Add a title, select its date and time, then save. Changes in the editor are saved only when you confirm.
Inbox
Open Inbox to collect unscheduled tasks. To move one to the timeline, open its details, choose a date and time and save.
Backups
Open Settings → Advanced Settings → Backups to export a copy. Restoring a backup replaces the current workspace; a recovery copy is saved first.
Sync
Check the sync status before changing devices. Reconnect to the internet and retry a failed synchronization. Unsent changes remain on the device; export a backup before clearing data or reinstalling.
Reminders
Check that reminders are enabled for the task and that Calmframe has notification permission in system settings. Device focus modes and battery restrictions can affect delivery.
Delete account
Open Settings → Sync and choose Delete account for your connected account. Confirm only after saving any copy you need; this removes synced tasks and ends all sessions. If you cannot sign in, email [email protected] to request deletion; we will verify your identity. Local-only plans and backups you saved must be removed separately. Cancel store subscriptions in your App Store or Google Play account.